Then I bought my iPhone 3Gs. I joined Twitter. I love it, and not just for being able to keep up with friends in a way that I prefer to, say, Facebook. Now, don’t get me wrong. I still quite like Facebook, but I do get annoyed by how it appears on its website. I far prefer the iPhone app where I don’t get bombarded by the stuff that Facebook seems to think people like me might like. Actually, I probably would give up on Facebook, except that it’s the best way to keep in contact with quite a few of my friends in a way that Twitter and email just don’t quite do.
What fascinates me about Twitter is how it’s conversation, but in a different way to most other ways we have conversations. While with Direct Messaging (DM) it can be one person to one person, that’s not really the point. Restricting your profile limits who can take part in your conversations, but that’s also different to conversations in the real world. It might be a bit like being at a private party, but there are factors like time delays at play, and who is paying attention to what thing people are saying.
The default Twitter setting is that someone makes a statement, or asks a question. It follows the basic structure of one thought per tweet. That is broadcast, effectively, to anyone who might happen to catch it. But, that’s not really how it works. If you have an account, you elect to “follow” other people. It’s those thoughts you see, and it’s those thoughts you can choose to engage with. Or, you can join a hash tag discussion and respond to people – friends and complete strangers - there. In both cases, the person you might respond to may or may not respond to you. I don’t get the impression people take to much umbrage at being ignored as they would, perhaps, in a situation where they were physically talking to each other. I like to think most people are reasonable enough to know that @stephenfry is not going to respond to every single one of his two million followers.
The other bizarre thing about Twitter is the strange voyeurism of being able to “eavesdrop” on other people’s conversations, both of people I know and those I don’t. It’s fascinating to get an insight into journalists’ lives outside their columns. You can tell those who truly tweet, and those who employ someone to do PR. I don’t follow the PR types. Advertising is dull, opinion and fact-sharing aren’t. Twitter’s good for both, and I follow those who tweet the latter two more than the first.
Twitter is, I think, a writers’ medium. By writer, I mean people who are interested in communicating ideas and observations, regardless of how profound, or trivial, it might seem.
Stepping back from the 140 character tweet, I am fascinated by the way Twitter is continually evolving in terms of etiquette. I’ve blogged before about the rules that are evolving about “spoilers”. There are loads of other rules being formed as people react to things that irk or annoy, and those things people approve. Greater writers than I have already commented on the “power” of Twitter in events like the aftermath of elections in Iran and the rebellion in Burma. As a Londoner, I’m aware of how Twitter helped in bringing witnesses forward in the case of Ian Baynham’s murder. On a more mundane level, it has helped people navigate transport during the heavy snow this December when the official communication channels seemed to collapse.
I am puzzled about the apparent optimism of spammers in using Twitter to advertise. They may follow you, but unless you follow them you don’t see their advertisements. Trying to guess just what tweet it was that caused a male only gym in Phoenix, Arizona, to follow me, a gay woman living in London can be amusing. But, really, in my culls of bizarre followers, I take slightly more delight in reporting them for spam. Even though I don’t know how effective that really is.
But, perhaps what fascinates me most is how the people who don’t understand Twitter react to it. There seems to be quite a few people who seem threatened by it. Just as the internet as a whole became the bogeyman for what is shared on it, the same is occurring with Twitter (as well as other social networking). On the immensely positive side, knowledge is power, especially when that knowledge leads to action to make things better or even just less bad. Burma and Iran are examples, as are the student and anti-tax dodging demonstrations in the UK. The negative is the way the information people mistake for knowledge is falsified, or is actually opinion dressed up as knowledge, and then people act on that. Putting a thought into 140 characters (or so) is a discipline, but it can mean more complex ideas are misrepresented. Those who I regard as expert Twitter users are those who capture a point, and then link to where the idea is explored in greater depth if need be. The other side of the contract is for readers to read the full article before assuming something that might not actually be there.
Of course, Twitter is not only about the serious side of life. Despite strange legal decisions in the UK lately, Twitter is a great place for jokes. Good jokes. By allowing links to pictures and video images, it’s a brilliant way for people to see the wonder, the weirdness, the funny things that happen on this planet of ours, as well as the horror.
